A Supportive Therapist

​常见问题

All the Answers You Seek, In One Place

WHO ARE THE ACTIVE LISTENER?

-Our team ensures that every active listener we bring to the platform has sufficient acknowledge, background or experiences for providing a qualified session. The Active Listeners are either psychology related grade students and had clinic related experiences previously. They are also taking weekly training and get supervised by licensed therapists for quality services.

DO I HAVE TO SIGN UP TO SCHEDULE A COUNSELING SESSION?

-You don’t have to sign up to schedule for counseling session with either active listener or licensed therapist. But signing up will help you look up and manage your schedule and leave a message to the provider. 

HOW WILL I COMMUNICATE WITH ACTIVE LISTENER/COUNSELORS? 

-After you sign up for a session, you will receive an email from your provider for confirmation. The provider will inform you the link for joining the session at the scheduled time.  

WHO WILL BE HELPING ME?

--You can search for counselors or active listeners who fits for your preferences based on the way you put it (by gender, language, price, and so on). Each counselor/active listener may have different approach and areas of focus. You can always feel free to change your counselor/active listener and find the one better suits you.

IS BEACON RIGHT FOR ME?

-Beacon may be right for you if you’re looking to improve the quality of your life. Whenever there is anything that interferes with your happiness or prevents you from achieving your goals, we may be able to help. We also have counselors who are specialized in specific issues, such as stress, anxiety, relationships, parenting, depression, addictions, eating, sleeping, trauma, anger, family conflicts and so on. 
Beacon is not the right solution for you if any of the following is true:
    -You have thoughts of hurting yourself or others
    -You are in an urgent crisis or an emergency situation
    - You have been diagnosed with a severe mental illness, or if you have been advised to be in psychological supervision or psychiatric care.

HOW LONG DOES EACH THERAPY SESSION TAKE?

Each session will be 40 minutes. You can schedule multiple sessions at once based on your time and the counselor’s availability.

HOW MUCH DOES IT COST?

- The cost of counseling through Beacon is $15/session for Active Listener. The counselor will be $35 per session. 

WHAT ARE SOME OPTIONS I CAN COMMUNICATE WITH THE ACTIVE LISTENER OR LICENSED THERAPIST?

-You can have either text, audio chat or video chat with your provider through Zoom.  

WILL THE PRICE BE DIFFERENT IF I DO TEXTING WITH THE PROVIDER RATHER THAN VIDEO CHAT?

-Texting, audio or video will charge the same according to time and session with you provider. Therefore, there will not be a price difference. 

HOW CAN I PROVIDE SERVICE USING BEACON?

-Please start the application process by clicking here.